Payment for Treatment
At Flawless Feet Podiatry & Laser Clinic we accept all major forms of payment including cash, credit and debit cards, but we no longer accept cheques or American Express cards. To try to keep our costs at a minimum we charge a 3% surcharge credit cards over a value of £50, and £0.75 on values below £50. There are no charges for accepting cash or debit cards. Further information on health insurance and cash plans can be found under their payment headings.
Payment is taken at the end of each treatment session unless medical insurance is to be used. If you do hold health insurance, we kindly ask that you provide all your insurance detail at the time of booking including, your health insurance provider, your policy and authorisation numbers plus your date of birth.
If during your treatment you are recommended a pair of foot orthoses, a deposit of 50% of their total cost is taken at the time of measurement or casting and the remaining balance is taken at the point of fitting.
If our podiatrists recommended a nail surgery procedure to remedy your nail problems one third of the total cost is taken at the time of pre assessment and the remaining balance is collected on the day the surgery is performed.
Flawless Feet Podiatry & Laser Clinic operates a cancellation policy, our policy is similar to many other medical clinics and we kindly ask all patients to adhere to it.
If you wish to cancel or reschedule an appointment we simply ask you to give a minimum of 24 hours notice for our shorter 30 minute appointments and 48 hours notice for our longer appointments such as our biomechanical assessments and nail surgery appointments. If this minimum is not adhered to, we reserve the right to charge the full treatment cost of the appointment.
We are obviously aware that from time to time circumstances dictate that an appointment will be missed or less than the 24 hours notice will be given. On such occasions we can be lenient but frequent missed appointments can be very disruptive to the smooth running of the clinic and can also be inconvenient to other patients that require an appointment slot.
Arriving for your appointment
Please try to arrive on time for your appointment. If you arrive late for your appointment the time of your treatment session may be reduced if we have other patients scheduled after your appointment. If arrive later than 10 minutes for your scheduled appointment you may be refused treatment if there is not sufficient time to carry out the treatment and even charged for the wasted surgery time.